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March 2002

From the President

 

News & Views from Your Elected Representatives

Board Meeting
January 22, 2002

The meeting was called to order at 7:01 pm by President John Elliott. The meeting Agenda and Consent Calendar were approved with the exception of the Financial Report, Operations Report, Member Services Report and Annual Customer Contact Summary, which were removed at the request of management.
     General Manager, Bob Speckman, stated that the department reports are removed from the Consent Calendar every January for year-end discussion.
     The Financial Report included the Balance Sheet, Statement of Operations, Checks Written Report and Credit Information. Questions followed.
     The Operations Report highlighted the year-end summary information and construction activities. The average minutes of interruption time in 2001 was 13.04 minutes - down from 40.45 minutes in 2000. It was reported that Salem Electric's numbers are far lower than Public Utilities Commission projections.
     The Annual Customer Contact Summary was reviewed for 2001. A total of 414 contacts were received, with 80% of them being problems related to customers' equipment or unfounded situations. There were 88 compliments received throughout the year.
     The Member Services Report reviewed the Residential Conservation Incentive Program, which has over 1,600 members signed up to date, resulting in high energy savings.
     Salem Electric's website received over 230,000 hits in 2001, with the average length of visit posted at 14 minutes. At the conclusion of the department reports the remaining Consent Calendar items were approved by the board.
     Angie Thomas, the Leadership Youth representative, updated the board on her past month's activities and introduced Karen Amico, her mentor at Leadership Youth.
     Bob Speckman reported that the National Rural Electric Cooperative Association has selected the Oregon statewide association to receive an award for its grassroots outreach program. Salem Electric participates in the grassroots effort to inform our elected officials on issues of concern to the cooperative membership.
     Speckman also apprised the board of the upcoming North- west Public Power Association annual meeting.
     In preparation for the Salem Electric annual meeting, Speckman discussed the idea of continuing to have employees make presentations to the members about their jobs and provide quality information to the members about the company.
     The board agreed with this format. The board approved a revised Miscellaneous Fee Schedule for field service collections and short-term service requests that are under 30 days.
     There were no members who wished to address the board, and the meeting adjourned at 8:25 p.m.

Jeff Anderson
Secretary/Treasurer

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E
ducation in the electrical industry - how does it come about? How does it present itself to our total communities day after day? The opportunities are endless if we take advantage of communication processes, the media, television, publications, radio, books, conversations, workshops and on and on.
     Having gone through all of these communication elements, your elected directors of Salem Electric strive to sort through all that we read, see and hear to determine what is real for this moment in time, to have the vision and insight to make intelligent decisions. We try to recognize the subtleties behind the written word, the fast-breaking news, to pick and choose; it isn't always easy, given that our world is changing so rapidly.
     What if, suddenly, we were a nation without communication, without electricity? We would be a people in crisis. It would change the way we look at our world. We would live from memory of how things were, like the reminiscences of the American Indian, or as the fictional characters of Brigadoon who return to their Irish town every hundred years where nothing has changed.
     Back to the reality of Spring 2002 and the pursuit of information available today.
     Communication allows us to see what's coming down the pike. We learn that Yucca Mountain in Nevada has been suggested as a repository to store spent fuel and radioactive waste, currently stored at over 131 sites in 39 states, a plan as a protection from terrorism. Nevadans are angry, and are fighting the proposal.
     New wind turbines in Nebraska, Ohio, Texas, Washington and throughout North America are generating clean, renewable, earth-friendly power. A new turbine erected in an Iowa city generated more electricity in its first two weeks of operation than the city's first wind turbine generated in an average year.
     Multiple sources of energy are being explored and tested, such as biomass, geothermal, solar and fuel cells, with necessary pollution control equipment required in coal-fired plants in New Jersey. In Tennessee, soybean-based oil is replacing the petroleum-based mineral oil in conventional transformers. This new product is safer should a spill occur, leaves no hazardous waste and is better for the environment.
     At customers' request, a utility in Santa Clara, California purchased electric commuter buses through a fund supported by the consumers who pay 2.85% of their electric bill to the fund. The Breathe Easy Express buses, as they are called, are more comfortable, quieter, and have no diesel smell. New trends and new products are always on the horizon. An innovative program of cartoons promoting electrical safety for school children has been implemented in some areas.
     A note of caution lest we become too comfortable, too complacent in our world. We should expect the unexpected. We've seen the ill-fated deregulation crisis in California. We've seen the collapse of Enron, where greed, lack of ethics, unbridled ambition and a loss of focus, allowed a few executives to rob many thousands of their life savings. No one stepped forward to say, "You can't do this!" Those in the know looked the other way. There were no meaningful investigations of Enron from 1997 to 2001.
     We will learn from Enron. The giant did not have appropriate oversight by federal regulators. Co-ops continually ask congress to include consumer protection in the legislation it writes. Cooperatives focus on the customer and have the ability to adapt. America's 930 consumer-owned co-ops, with 17 in Oregon (the newest being the Umpqua Indian Utility Cooperative near Roseburg), tend to nurture the customer. That is as it should be. We are the customers.

Alicia K. Bonesteele
President

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