Office Under Construction

We are remodeling our front lobby to better serve our members. Construction is expected to last approximately 3 months. During construction, our office will remain open!

Close

Understanding Your Bill

Billing Charges

Previous Balance: This is the amount billed on your last billing statement.

Payment Received: This is the amount of any payment(s) received during the current billing period.

Adjustments: Any fees or adjustments may be found here. Typical adjustments may include late fees, capital credit refunds, deposit charges, and energy efficiency incentives.

Basic Charge: Supports fixed costs such as maintenance, billing, and customer service, regardless of the energy used. This is a charge for having service available and is billed even if no electricity is used.

Energy Charge: This variable charge is the amount of electricity you used during the billing period measured in kilowatt-hours (kWh), multiplied by your energy charge rate.

Demand Charge: This is the maximum amount of power you used during the billing period measured in kilowatts (kW). Not all rates have a cost associated with the demand charge Kilowatts, Kilowatt-Hours, and Demand explained.

Salem/Keizer City Tax: This represents a portion of the fee assessed by the cities of Salem and Keizer. This fee only applies to locations within the city limits of Salem or Keizer.

Total Amount Due: Your total account balance after payments, adjustments, and new charges are applied.

Billing Detail

Meter Number: Each electric meter has a unique number which enables Salem Electric to bill appropriately.

Service Dates: The dates of the current billing period.

Previous Reading: The meter reading at the start of the current billing period.

Present Reading: The meter reading at the end of the current billing period.

Metered kWh: The difference in meter readings for the billing period (Present Reading minus Previous Reading) in kWh.

Multiplier: A factor applied to the meter reading to correctly bill kWh and kW. For residential accounts, this is usually 1.

Recorded kWh: The total amount of energy used during the billing period (calculated by multiplying the Metered kWh by the Multiplier).

Demand kW: The peak amount of energy used during the billing period. The amount is an average measured over a rolling 15-minute interval. Kilowatts, Kilowatt-Hours, and Demand explained.