Member Payment Assistance

Low-Income Annual Energy Assistance

The Salem Electric member assistance program is available to qualifying members whose household income does not exceed income guidelines.

  • Seniors (age 60+) and persons with disabilities may apply beginning each December.
  • Non-senior and non-disabled members can apply beginning each January.


Member Assistance Application

Assistance is limited to a 1-time $185 bill credit per household, per year. Funds are available January through September, subject to program funding.

2026 Household Income Guidelines

Household SizeGross Annual IncomeGross Monthly Income
1$38,385$3,199
2$50,196$4,183
3$62,006$5,167
4$73,817$6,151
5$85,627$7,136
6$97,438$8,120

 

Hardship Assistance

Have you faced financial hardship, such as a sudden change in income, unexpected medical expenses, or the loss of a family member? We may be able to help. Energy assistance is available for Salem Electric members who meet the program guidelines. Assistance is subject to available program funding. For more information on assistance programs available to members, please contact our office.

General Assistance

AgencyPhone
Alzheimer’s Network of Oregon(971) 720-1652
Behavioral Health Crisis Center(503) 585-4949
Center 50+(503) 588-6303
Center for Hope and Safety(503) 399-7722
Housing Authority City of Salem(503) 588-6368
Housing Authority Marion County(503) 798-4170
Housing Authority West Valley(503) 623-8387
Meals on Wheels(503) 364-2856
NorthWest Senior & Disability Services(866) 206-4799
Union Gospel Mission of Salem(503) 967-6388

Financial Assistance

AgencyPhone
Information and Referral211
Congregations Helping People
820 Jefferson Street NE
(503) 391-4365
Low Income Energy Assistance Program
4700 Silverton Rd NE
(503) 588-9016
Northwest Human Services
694 Church Street North East
(503) 581-5535
St. Vincent de Paul Society(503) 508-7320
The Salvation Army
1977 Front Street North East
(503) 585-6688

Donate to the SE Round Up Program

As a community-focused organization, we value your desire to help your neighbors. For nearly 40 years, donations have been collected and provided to thousands of members to assist with their electric bills. The SE Round Up Program offers a convenient option to round up your payment to the nearest dollar. Learn how your change can make a difference and visit our Round Up Program page.

Round Up To Help Members in Need of Financial Assistance logo