Service Area Outage Map
This outage map is for general reference and may not update in real time.
This outage map is for general reference and may not update in real time.
Due to the volume of calls during an outage, it may be difficult to reach us by phone. Rest assured, when the power is out we will work to restore power as quickly and safely as possible. Information will be posted here as soon as it is available.
Salem Electric is not in a high-risk area for wildfires, but because transmission lines that supply electricity to Salem Electric cross areas that are high-risk, there is potential for the Bonneville Power Administration (BPA) to impliment a Public Safety Power Shutoff (PSPS) when hazardous weather conditions threaten thier ability to safely deliver power. Wildfires can start suddenly and grow quickly, so it is important to be prepared and have a plan. Learn more about a PSPS and what you can do to get ready for an outage.
Salem Electric's goal is to provide members with reliable service, and we take that task seriously. We trim trees, inspect equipment, and put a lot of effort into maintaining a reliable power system. Despite our best efforts, the weather is still out of our control. Snow, ice, high winds, and lightning can seriously damage power equipment. Our crews work around the clock in difficult and often dangerous circumstances to restore power. If the damage is severe enough, it can take hours or days to restore power. Electricity must be restored in a specific order from the transmission line down to the individual residence, so plan ahead and have an emergency kit in an easily accessible location in case of a lengthy power outage or natural disaster event.
Repairs must be completed in the following order to ensure that all members’ power is restored. An individual service in the middle or at the end of a line cannot receive electricity until all of the repairs between them and the power supply have been made. This is a simple step-by-step process that has to be used when restoring power during a power outage.
Being prepared is the key to being comfortable during a power outage.
Plan ahead and have the following items readily accessible:
Know how to operate your garage door manually. Electric garage doors will not work when the power is off.
Sometimes we need your help to know when streetlights are out, or not working properly. If a streetlight is out or malfunctioning in your neighborhood, please report it so that it can be repaired.
Each pole that has Salem Electric equipment on it is identified with a small metal tag about five or six feet from the ground. The pole number engraved on the tag identifies the exact location of the pole. Please provide us with the nearest street address and/or pole number when reporting a streetlight problem to help us locate the light.
Please fill out the form or contact us by another method to report a problem with a streetlight.