Repairs must be completed in the following order to ensure that all members’ power is restored. An individual service in the middle or at the end of a line cannot receive electricity until all of the repairs between them and the power supply have been made. This is a simple step-by-step process that has to be used when restoring power during a power outage.

1) Supplier's Transmission Lines

Supplier’s transmission lines have to be restored first; otherwise, there is no power for the rest of the system. We must confirm that our power supplier’s transmission lines are operational and capable of supplying electricity to our substations.

2) Substations

Before we can make any progress and move forward with repairs, we must make any necessary repairs to our substations. Substations must be in working order so that the appropriate voltage is transferred to the power lines that feed your home. 

3) Feeders and Main Lines

These main distribution lines leave the substation and supply power to the majority of members. Repairs have to be done there before electricity can be delivered to your home or business. Without them operating properly, you will be without electricity.

4) Tap Lines or Branch Lines

These tap or branch lines come off of the main lines or feeders and supply one or more homes.

5) Individual Services

Generally these lines serve only one home. Most often they are the lines that go directly to a house from the pole.